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Restore Virtual Machine from Backup (Restore to a New Virtual Machine)

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Background: Generally, you can use this procedure to test your restore point to make sure that they actually work (be sure to disconnect the VM from the network before powering it on).  You can also use this procedure to create a copy of a Virtual Machine from a previous state. 

Warning: It is generally not recommended to use this procedure, unless the original Virtual Machine was prematurely or inadvertently deleted.  If the original Virtual Machine still exists, it is recommended to use the Restore Virtual Machine from Backup (Restore to Original) procedure.  If you are using this procedure to copy or clone an existing virtual machine, and the existing virtual machine will coexist with this restored instance, then please be aware of the following considerations: 

  • You may need to customize the Guest OS of one of the virtual machines before allowing both Virtual Machines to be powered on simultaneously while connected to the same network.  For additional information see: Customize Guest OS
  • For example in a Windows domain the new Virtual Machine will need a unique DNS name, SID, and IP address, if the original Virtual Machine and restored Virtual Machine will be powered on simultaneously on the same network.
  • For additional information please contact CloudConnect technical support.


From the vCloud Director dashboard navigate to: Data Protection

Select the Organization Virtual Datacenter that houses your Virtual Machine

Select "vApps" under the Copies section in the sidebar navigation

Select the vApp containing the Virtual Machine you'd like to restore. Click the context menu, and select "Show Backups".

Identify the date of the desired backup. Click the context menu, and select "Restore to New".

Assign a name for the new vApp

Select the Virtual Machine from the list and press 'Next' to continue

Leave Restore Leases unchecked.  Leases are managed by CloudConnect.

If restoring multiple VMs in the vApp you can configure the start order here.

Check 'Restore networks' and continue.

Ensure that the network adapters are connected and Finish to begin the restore.

The restore will begin and you will see the task start in the task manager below:

Please see the table below for an estimated time of completion for this task.

Virtual Machine Size (GB)

Approximate Restore Time

3201h 36m
6403h 12m
12806h 24m

Congratulations, you're done!

Applies to: All virtual machines in your CloudConnect environment.

Additional Notes: Due to a number of variables, the task might hang in the task list at around 10%. If this occurs, please note the time the restore was started, and allow the estimated time of completion (estimated time-to-completion for a VM restore is about 1 hour per 100GB.) to progress before opening a support ticket.